Popzo Refund Policy
Effective Date: July 31, 2025
Popzo is committed to delivering a fair, transparent, and user-centric platform. While we aim to ensure user satisfaction across our services, please note that Popzo is primarily a social media platform offering engagement-based rewards. Therefore, refund scenarios are limited and subject to strict review.
Popzo does not charge any mandatory subscription fees for its core services.
Optional features such as paid subscriptions or advertisement charges may be introduced to enhance user experience or visibility. These are clearly marked and only applicable if a user chooses to utilize them.
Users may earn rewards through engagement; however, these rewards are claimable only under the guidelines mentioned in our Terms and Conditions.
Refunds will only be considered under the following conditions:
Duplicate payment or accidental transactions for optional services
Technical failure leading to non-delivery of paid features (if offered)
Proven fraudulent activity leading to unauthorized charges
All refund requests will undergo a mandatory review process. Approval is at the sole discretion of Popzo after evaluating the following:
Transaction records and logs
User behavior and compliance history
Applicable legal or policy violations
Popzo reserves the right to deny a refund if the user is found violating platform rules, engaging in inauthentic behavior, or attempting to exploit the reward mechanism.
To request a refund, users must:
Contact support at support@mypopzo.com within 7 days of the transaction
Provide complete details including name, email, transaction ID, and reason for refund
Refund requests without valid documentation or after the review window will not be considered.
If approved, the refund will be initiated within 7–14 business days. Refunds will be credited via the original method of payment.
For any questions or clarifications regarding our refund policy, please write to:
Email: support@mypopzo.com
Popzo reserves the right to modify or amend this Refund Policy at any time without prior notice. Please check back regularly for updates.
